CasinovaContacts

Contact Casinova

Need help with your Casinova account or have a question about our services? Contact our support team at support@casinova-casino.click. Please provide enough information for us to understand your request and assist you efficiently.

Casinova holds gaming licences issued by the Anjouan Gaming Authority, PAGCOR and the Curaçao Gaming Authority, providing regulatory oversight and player protection standards across its operations.
  1. OperatorNovaForge Ltd / KNG Marketing Ltd
  2. Established2024
  3. Total Games12,000+
  4. Live Dealer Tables840+

How to get in touch

For assistance, send an email to support@casinova-casino.click. Our team can review your question and provide guidance based on the details you share. Support requests are usually answered within 24 hours, although response times may vary depending on the nature and complexity of the enquiry.

When writing to us, use the email address linked to your account where possible. Include your account email or username, a short description of the issue, and screenshots if relevant. Do not include your password, full payment card number, or other unnecessary sensitive information.

Common reasons to contact support

  • Account access, profile details and verification questions
  • Deposit, withdrawal and payment enquiries
  • Questions about bonus terms and eligibility
  • Technical problems with the website or account features
  • Responsible gambling requests, including help with account restrictions or a break from gambling

If your enquiry concerns a transaction or technical error, include the approximate time it occurred and any relevant reference or error message. This can help the support team investigate your request more quickly. For your security, only send information through the contact method provided above.